PDF problems with Evince on Ubuntu

Posted by ILMV on Super User See other posts from Super User or by ILMV
Published on 2010-02-09T14:07:26Z Indexed on 2010/03/08 10:21 UTC
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One of my collegues is trying to print a PDF that our designer has sent him, created using Adobe InDesign CS4 (6.0.4).

When he opens it up using Evince (version 2.28 on Ubuntu 9.10 thin client) it displays exactly how we expect it to, however when he prints it's not rendering correctly, for example:

  1. Missing one logo, the other dozen display perfectly
  2. Missing a white box with 30% opacity (without this the blue text sits on a light blue background)
  3. The dotted border of a box is screwed up (missing dots in the corners, but fine on the straights)
  4. Finally the font quality is slightly poorer than a print out we've done on a working machine.

I have tried it on my Ubuntu dev box (Evince version 2.22 on Ubuntu 8.04 server) and it displays and prints perfectly.

Can anyone offer an explanation as to why this might be happening, I find it hard to understand how an older version of Evince is displaying it better than a newer version.

Thanks!

EDIT

Just for anyone surfing in, it's likely yo be a CUPS problem on our server, cheers ;-)

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