We started a new project and the nature of the project is very interactive and a Rich UI is required.

We would need a set of controls that would require for Rich UI development. I found Obout while googling. I never heard about them and never seen fellow members telling me such name except Telerik, ComponentOne, NetAdvantage. These are the famous names we heard but no this one.

But, the controls give a positive feeling. But as two things matter always when you are buying some services: How good are their customer support? and How much feasible their price is?

Another, How quickly they release patches/updates? As, what if we find a bug or an error during development what will gonna happen? Do they provide a quick solution for this?

I hope you understand my query. I'm bit confused making a decision here. I need your assistance, experience and feedback.

Please, assist! Thanks.