realtek lan driver problem - win 7

Posted by tango _123 on Super User See other posts from Super User or by tango _123
Published on 2009-11-20T14:56:24Z Indexed on 2010/03/12 18:07 UTC
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Hi,

my new notebook (ACER TM 8371) with Win 7(x32) professional as OS, has strage behaviour with respect to LAN.

when I plug or unplug my charger cable, or my notebook goes in stad-by, or just a do nothing, the netwrok connection is lost. All the energy savings functionbality have been in-activated.

if i check the network adapter information, it says "a network cabel is unplugged or corrupted", but it is not true.....the cable is in and it is not corrupted (i tried several which works on other machines).

if a tried to di-habilitate and hence re-habilitate, it allows di-habilitation and not to further re-habilitate (it says "no driver for the network card" are available).

in some cases, also, the driver disappears (i cannot see it anylonger).

if i restart the notebook, everything comes back to normality, but.....today in 3 hours i had to restart 6 times!!!

can anyone help me?

win 7 says the driver is the last one, so no need to update it.

here are some techinical information aboiut network card and driver:

Name [00000015] Realtek PCIe GBE Family Controller

Adapter type Ethernet 802.3

Product type Realtek PCIe GBE Family Controller

Installated YES

ID device PNP PCI\VEN_10EC&DEV_8168&SUBSYS_02831025&REV_02\4&266E4C4F&0&00E2

last reset 20/11/2009 11:27

Index 15

Service name RTL8167

I/O Port 0x0000FF00-0x0000FFFF

Memory address 0xE2500000-0xE2500FFF

Memory address 0xE1400000-0xE140FFFF

IRQ Channel IRQ 18

Driver c:\windows\system32\drivers\rt86win7.sys (7.3.522.2009, 164,00 KB (167.936 Byte), 28/08/2009 22:12)

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