Based on the success of the OAM / WCI integration webinar, the second in our series of Technical Support "brown bag" webinars will be delivered on Tuesday, March 30 at 8AM Pacific Daylight Time.

Please review the details below, if you would like to attend the webinar, please take a moment to send an email to the address provided for registration and you will be enrolled in the meeting.

What are the best practices for installing and configuring Analytics for the WebCenter Interaction (formerly "ALUI") Portal Application?

What are some of the most common failures that occur in this implementation and what can be done to correct these common issues?

What are the most common reasons for the tables to be "empty" when I try to produce utilization reports?

These are just some of the main areas that will be covered in this one hour webinar which will demonstrate the WCI Analytics installation and configuration in action.
Our demonstration will focus on areas where Technical Support sees the largest numbers of customer questions become support incidents in an effort to
help avoid the need to create an incident to get the implementation working properly in the customer environment. We will demonstrate the most recent version of WCI Analytics (10.3.0.1) for this presentation, but naturally specific issues known to specific versions will be covered as well.

Please join us for what we know will be a valuable and relevant learning session.

If you would like to attend this session please send an email to [email protected] indicating your interest, and we will respond to you with a meeting invitation including all of the required access information.