How to do a cost-benefit analysis for platform-level features?

Posted by Callister Park on Stack Overflow See other posts from Stack Overflow or by Callister Park
Published on 2010-03-13T14:13:38Z Indexed on 2010/03/13 14:15 UTC
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I work on a development team that works closely with Product Managers. There is mutual agreement between the developers and Product Managers that there should be a business case behind every feature the development team builds.

My question is, what is an effective way to make a business case for platform-level features that have higher up front cost but will provide long term benefits?

For example, the development team would like to implement a plug-in framework. There is the higher up-front cost to implement a plug-in framework but delivering the subsequent features as plug-ins will be cheaper in the long run. This is obvious to everyone including the Product Managers. Is there a standard/simple way to express the cost-benefits? Is there a simple way to visualize it with a graph?

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