Can't connect back to the wireless network after the password was changed

Posted by 7777 on Super User See other posts from Super User or by 7777
Published on 2009-08-29T23:05:48Z Indexed on 2010/03/15 6:20 UTC
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Family changed the network password and some other network settings after new computers were brought into the house because apparently they wouldn't work with what we had. Actually an off-site tech remotely changed it, and I have no idea what he did. My laptop detects the network (it shows up under available networks) but whenever I try to connect it says:

Windows is unable to connect to the selected network. The network may no longer be in range. Please refresh the list of available networks, and try to connect again.

I wish I could give more details, config settings, but frankly I have no idea what I'm looking for. This is XP (also, not a password issue, I know the password, it's just that I have no idea where to enter it, etc.)

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