Some clients cannot connect to Server 2008 R2 VPN

Posted by Robl on Server Fault See other posts from Server Fault or by Robl
Published on 2010-03-16T06:35:47Z Indexed on 2010/03/16 6:46 UTC
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Hi all, Have a server 2008 r2 setup as a VPN server. We have created a windows group to control access to the VPN called vpn-users. Clients are all Windows 7 Pro.

This all seems to work fine except some users cannot connect to the VPN! For example I try to logon to the VPN from a client and get an error saying the server refused the connect due to a policy in place. Specifically authentication type! Fine I think. So i drop that user into the vpn-users group created for this and try again and hey presto the user can now logon! Great.

Now try this with another user. But this time I get the same error even though I have dropped them into the vpn-users group!!

So does anyone have any idea why this works for some users and not for others??

I have tried moving the user from certain OU's in AD to others, copying the account, taking the user out of the vpn-users group and then back in but get the same error each time.

Any thoughts anyone?

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