MS Word - Keeps requesting user to save Normal template

Posted by MikeT505 on Server Fault See other posts from Server Fault or by MikeT505
Published on 2010-03-19T00:23:10Z Indexed on 2010/03/19 0:31 UTC
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small-business-server

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ms-office

We have Small Business Server 2008 setup on a couple of our clients networks and we have the following issue.

Whenever they logon, Microsoft word automatically opens and requests them to save their changes to the template 'Normal'. It constantly happens, we have a mixture of Win 2000 and XP machines and it seems to happen more often on XP than 2000.

Any idea why this might be happening and how we can resolve it, it's just frustrating for the end users.

PS: This is happening on Office 2000 and Office 2003.

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