Timeout reading verity collection - CF8

Posted by Gary on Stack Overflow See other posts from Stack Overflow or by Gary
Published on 2010-01-13T00:42:58Z Indexed on 2010/03/19 14:01 UTC
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For a long time now I've been having a problem with using the verity search service bundled with ColdFusion 8. The issue is with timeout errors occurring when perfoming any operation on a collection. It's intermittent, and usually occurs after a few operations have been successfully performed.

For instance: If I'm adding records to a collection the first, say 15 records, will go through with no problems, but all subsequent records will timeout until the service is rebooted.

I'm on a shared server, Windows 2008, 64bit as far as I know. The error I receive is: "An error occurred while performing an operation in the Search Engine library. Error reading collection information.: com.verity.api.administration.ConfigurationException: java.io.IOException: Read timed out"

Having spoken to my hosting company, and after doing some research, it's been suggested that the number of collections on a server may cause this issue. I've reduced the amount of collections I use, and there are currently 39 collections on the server. As I'm on a shared server, I have no control over how many collections other customers use, however I've read that the limit is 128 collections, so I don't see why 39 should cause it to become unusable. The collections aren't big, there's maybe around 5,000 records between all of them.

Any ideas?

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