Getting out of the Helpdesk. Getting into the system administration.

Posted by eric.s on Server Fault See other posts from Server Fault or by eric.s
Published on 2010-03-23T02:10:28Z Indexed on 2010/03/23 2:11 UTC
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learning

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skills

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job-market

Today I found out that the job which would have been a promotion for me went to an outside candidate. The position is for a systems admin on our LAN team.

I have been working on the helpdesk here for almost two years with another two years experience working it prior. While we are the first tier support we also work in AD, monitor and update certain servers and set up and deploy Windows/Mac images for those we support.

What I am looking for here is what can I do to better myself to inside/outside places to move up this ladder? I take what I can from my job - working on projects that I can learn from - but what projects should I be volunteering for? What can I do for myself outside to make me a more viable candidate for a systems admin?

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