How can I allow anonymous access to OTRS FAQ area?

Posted by robbie on Server Fault See other posts from Server Fault or by robbie
Published on 2010-03-23T18:21:17Z Indexed on 2010/03/25 15:13 UTC
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ticket-system

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perl

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sysadmin

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permissions

I have been searching for this for quite some time now. I am using OTRS 2.4.7 and installed the FAQ package version 1.6.5.

Everything seems to work fine. When I am logged in, I can create articles and other users have the ability to browse the articles.

I want to be able to allow access to any anonymous non-user to be able to read these articles.

Can anyone shed some light on how to allow this type of access?

Thanks

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