Missing NIC and USB devices

Posted by MJ on Server Fault See other posts from Server Fault or by MJ
Published on 2010-03-25T15:22:19Z Indexed on 2010/03/25 15:23 UTC
Read the original article Hit count: 681

Filed under:

Windows

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network

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nic

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usb

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virus

Coming into work today, I've found we have a fwe different computers (different companies/networks/OS versions - all windows based) that are all having the same issue.

1) Network NIC is not able to be viewed from network connections. If you refresh, its saying the service is not started. Services state the service is started and running.

2) USB devices are not recognized when plugged in, scan for hardware changes, etc.

We have managed AV, that is kept up to date, and a managed patch policy that has all these machines at the most recent patch.

I'm just wondering if anyone else has experienced these same symptoms, and what they have done to resolve them.

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