When my printer fails to print with only "printer error" as the message, how can I find details?

Posted by lavinio on Super User See other posts from Super User or by lavinio
Published on 2010-03-26T13:00:31Z Indexed on 2010/03/26 13:03 UTC
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Filed under:

printer

|

hp

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laserjet

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error

Setup:

Dell Latitude D620 in the docking station
HP color laserjet 2550L
Parallel cable

Sometimes when I undock (and I do suspend before undocking and docking), when I reattach, the printer will not print. It simply says "error", with no description.

Killing and restarting the spooler will not help, but rebooting will.

There is nothing in the system event logs, nor does the print spooler window provide any details other than "error"

My question is, when there is an error, is there any way to find out what is causing it to get stuck, so that I can "unstuck" it instead of rebooting?

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