Clients not updating with approved updates from WSUS

Posted by Ross on Server Fault See other posts from Server Fault or by Ross
Published on 2009-10-29T18:01:42Z Indexed on 2010/03/31 8:03 UTC
Read the original article Hit count: 898

Hi All,

I've been a bit behind in my windows XP updates recently, and I have about 18 or so I need to roll out to all our users, according to WSUS. I'm trying it on a couple of test PCs, and so far i've had no luck. On each one, one update would install (and need a reboot), and nothing else since. When I run wuauclt.exe /detectnow, I get this in the windowsupdate.log:

2009-10-29	17:27:10:624	1128	93c	AU	Triggering AU detection through DetectNow API
2009-10-29	17:27:10:624	1128	93c	AU	Triggering Online detection (non-interactive)
2009-10-29	17:27:10:624	1128	504	AU	#############
2009-10-29	17:27:10:624	1128	504	AU	## START ##  AU: Search for updates
2009-10-29	17:27:10:624	1128	504	AU	#########
2009-10-29	17:27:10:624	1128	504	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {59353978-CBA7-4B0B-AFD3-515577D3C16B}]
2009-10-29	17:27:10:624	1128	a14	Agent	*************
2009-10-29	17:27:10:624	1128	a14	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-10-29	17:27:10:624	1128	a14	Agent	*********
2009-10-29	17:27:10:624	1128	a14	Agent	  * Online = Yes; Ignore download priority = No
2009-10-29	17:27:10:624	1128	a14	Agent	  * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-10-29	17:27:10:624	1128	a14	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-10-29	17:27:10:624	1128	a14	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-10-29	17:27:10:655	1128	a14	Misc	 Microsoft signed: Yes
2009-10-29	17:27:10:702	1128	a14	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-10-29	17:27:10:702	1128	a14	Misc	 Microsoft signed: Yes
2009-10-29	17:27:10:780	1128	a14	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-10-29	17:27:10:780	1128	a14	Misc	 Microsoft signed: Yes
2009-10-29	17:27:10:796	1128	a14	Setup	***********  Setup: Checking whether self-update is required  ***********
2009-10-29	17:27:10:796	1128	a14	Setup	  * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-10-29	17:27:10:796	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:796	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:796	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:796	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.1.6001.65, required version = 7.1.6001.65
2009-10-29	17:27:10:874	1128	a14	Setup	  * IsUpdateRequired = No
2009-10-29	17:27:17:468	1128	a14	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
2009-10-29	17:27:17:468	1128	a14	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = hxxp://dublindc2/ClientWebService/client.asmx
2009-10-29	17:27:55:157	1128	a14	Agent	  * Found 0 updates and 46 categories in search; evaluated appl. rules of 478 out of 678 deployed entities
2009-10-29	17:27:55:173	1128	a14	Agent	*********
2009-10-29	17:27:55:173	1128	a14	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2009-10-29	17:27:55:173	1128	a14	Agent	*************
2009-10-29	17:27:55:189	1128	f1c	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {59353978-CBA7-4B0B-AFD3-515577D3C16B}]
2009-10-29	17:27:55:189	1128	f1c	AU	  # 0 updates detected
2009-10-29	17:27:55:189	1128	f1c	AU	#########
2009-10-29	17:27:55:189	1128	f1c	AU	##  END  ##  AU: Search for updates [CallId = {59353978-CBA7-4B0B-AFD3-515577D3C16B}]
2009-10-29	17:27:55:189	1128	f1c	AU	#############
2009-10-29	17:27:55:189	1128	f1c	AU	AU setting next detection timeout to 2009-10-29 21:01:30
2009-10-29	17:27:55:189	1128	f1c	AU	Setting AU scheduled install time to 2009-10-30 13:00:00
2009-10-29	17:27:55:251	1128	a14	Report	Uploading 2 events using cached cookie, reporting URL = hxxp://dublindc2/ReportingWebService/ReportingWebService.asmx
2009-10-29	17:27:55:267	1128	a14	Report	Reporter successfully uploaded 2 events.
2009-10-29	17:28:00:173	1128	a14	Report	REPORT EVENT: {BD891590-784B-4001-8116-D83962DAB749}	2009-10-29 17:27:55:173-0000	1	147	101	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Software Synchronization	Windows Update Client successfully detected 0 updates.
2009-10-29	17:28:00:173	1128	a14	Report	REPORT EVENT: {E578C377-5E09-4F4C-AB28-FE5131E2D6A7}	2009-10-29 17:27:55:173-0000	1

I've tried deleting everything in the C:\Windows\SoftwareDistribution, stopping the services, rebooting etc. Can anyone decipher the log to see where it's going wrong? Many thanks!

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