A friend asked me to check why their Linux Acer Aspire netbook can't print to their HP printer. When I plugged in the USB cable, the a "balloon" popped up on the netbook saying it was installing the printer. But the printing does not work. I was able to get into a Settings area and click on Print Test Page but nothing happened.

If it was Ubuntu, I would go into the Log File Viewer, but I couldn't find that on whatever Linux flavor the Acer is running. I couldn't even figure out how to get to a terminal (shell) window. I tried searching the HP and Acer sites but nothing seems to apply to this issue.