When to move into a CRM system?

Posted by Dan on Server Fault See other posts from Server Fault or by Dan
Published on 2010-03-31T18:04:25Z Indexed on 2010/03/31 18:13 UTC
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CRM

I have a client that is currently managing around 5000+ contacts via Outlook. There is also a BES Express installation in place. There are a couple problems. First, there is a corrupt contact in there somewhere that is preventing either a cabled or over the air sync of the complete list to a blackberry. The second, is that it just seems to be getting a bit unruly.

They currently have a license for ACT, which I'm trying to get them to move into, but at what number does the contact list need to be at to migrate away from using Outlook/Exchange and into a real CRM solution?

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Developer IT

When to move into a CRM system? - Developer IT

When to move into a CRM system?

CRM

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