Network card dies when trying to wake up laptop from sleep

Posted by Bugmaster on Super User See other posts from Super User or by Bugmaster
Published on 2009-09-22T03:27:52Z Indexed on 2010/04/01 12:03 UTC
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I have a Dell XPS 1640 laptop (aka Dell Studio XPS 16), running Vista. Whenever the laptop wakes up from sleep, my Broadcomm LAN card immediately dies. Any attempt to access it completely locks up whichever program I use to access it. There appears to be no way to re-awaken the card, other than rebooting; note that Vista does not even shut down properly if some program is waiting for the card. So far, I have tried the following:

  • Disabled the "allow your computer to shut down this device to save power" in the device properties. This had no effect.
  • Attempted to disable and then enable the card in the device properties. No effect.
  • Tried ipconfig /renew: this locks up ipconfig to the point where I can't even kill its process.
  • Force-install updated drivers from broadcomm: no effect.

Does anyone have any other ideas ?

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