One user always unsuccessfull in logging into the MFP via DSS
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by jherlitz
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Published on 2010-01-06T17:59:15Z
Indexed on
2010/04/01
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dss
We use HP M4345 MFP's here with the HP DSS software. All the users can log into the MFP except for one particular user. I haven't been able to find out why. We are leaning towards her active directory account might be goofed. However I hate to delete the account and recreate it as it will cause a lot of extra work.
Looking for any advice before we have to proceed down that road.
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