Skype keypad tones

Posted by Don on Super User See other posts from Super User or by Don
Published on 2010-04-03T17:13:51Z Indexed on 2010/04/03 17:23 UTC
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Hi,

When I push a number on the Skype keypad (or use the number keys on the keyboard) no tone is emitted. This happens both when dialling a number and if I push a key during a call.

This makes it impossible for me to use Skype with automated telephone systems that require you to use the keypad to enter data or choose between various options. I spoke to somebody who works in a call centre about this and they indicated that somebody had mentioned that it's possible to disable (DTMF) tones in Skype. I've looked through all the Skype options and can't find any way to enable/disable DTMF tones. If somebody knows how I can do this, or has another suggestion for fixing the problem, please let me know. I'm using version 4.2.0.152 of Skype.

Thanks, Don

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