Explorer and open file dialog not responding (Vista)
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by rohancragg
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Published on 2009-12-05T13:38:47Z
Indexed on
2010/04/05
11:53 UTC
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Hit count: 574
Any explorer window opened for the first time on my machine causes the explorer window to display the folders tree and folder path in the address bar immediately but the file/folder list pane is blank and the window displays 'Not Responding' in the title bar, this hangs for up to a minute or more.
Any file dialog displays 'Not Responding' in the title bar.
The files list is eventually displayed after a few seconds or more.
Steps to repro:
Close all open instances of explorer
Windows Key | Run | [enter a folder path such as 'c:\temp']
Or within any app: use a file open / save dialog
Once there is at least one open instance of explorer the performance is still fairly poor but not nearly so bad and file lists are displayed in a timely fashion.
What I've tried:
Cleaned up registry with CCleaner tool, and uninstalled all other unused software
Checked nothing unwanted running at startup with Autoruns
Removed any ISO burner/recorder/mount software
Still to try
- Get latest version of everything - especially stuff with shell extension behaviour such as TortoiseSVN
Anyone have any other suggestions? Thanks alot.
Update
I'm wondering if this is related, I'll try the hotfix when I get home and report back:
KB972685 - FIX:Explorer.exe hangs when using a shell extension written using MFC
Update 2
Before I got a chance to try the hotfix it seems one of the above actions fixed this for me; either the removal of IsoRecorder or TortoiseHg (which I was no longer using anyway).
Update 3
A similar issue with Explorer.exe has come back since installing TortoiseHg 1.01 :-(
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