We are on the eve of product launch, and at the last minute I am being bombarded with crash reports that appear to be related to our installer, which is a WiX3 project with separate outputs for x86 and x64 builds. These have been an ongoing problem that I always thought were fixed, only to find out that they were still lurking.

The product itself is a collection of binaries that communicate with each other via .Net remoting, including a Windows Service and a small COM component that is loaded as an addon in another app. The service runs as SYSTEM, the COM piece runs in a low-rights context, while the other pieces run in normal user contexts. Other pieces include an third-party COM object library DLL and a shared DLL with the .net Remoting interfaces.

I've observed flat-out weird behavior with MSI, particularly on version upgrades. Between MS' anal strong-name implementation (specifically, the exact version check before loading a given assembly), a documented WiX/MSI bug that sees critical files erased on upgrades (essentially, if a file in the upgrade MSI has the same version number as the existing install, that file is deleted), and having to work around Wow64 virtualization (x86 MSI can only write to registry/HD locations via Wow64, yet x64 MSIs cannot run on x86 computers...), I am about ready to trash the whole thing and port it over to a different install system.

What I am looking for on tips + tricks, techniques, or suggestions on how to properly do things so that I am not fighting with Windows Installer's twisted sense of logic. I am tired of fighting with WiX/MSI/Windows Installer. All it needs to do is place files and registry keys where I tell it to, upgrade them when appropriate, and don't delete anything until the user uninstalls. Instead, dependencies are deleted willy-nilly, bringing up a whole bunch of uncatchable exceptions (can't wrap a try{} block around function declarations) and GPF'ing the whole app.

I am particularly interested in 'best practices' and examples regarding shared and dependency DLLs, and any tips on making sure if a file needs to go to GAC, that it actually goes to the GAC and stays there until it is appropriate to remove it.

Thanks!

Tom