Removing Phantom Registry Entries

Posted by shedd on Super User See other posts from Super User or by shedd
Published on 2010-02-01T05:00:12Z Indexed on 2010/04/06 11:03 UTC
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Filed under:

windows-xp

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registry

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wdsync

First, some background: I'm trying to install an HP OfficeJet 6500. I've got the printer setup on my network fine, but the driver software installation on Windows XP (SP3) is a PITA.

The installation program keeps dying with the following error:

Product: Network -- Error 1324. The folder path 'WD Sync Data' contains an invalid character.

WD Sync Data is a program on external Western Digital harddrives, which I used to use on this computer, but no external drive is current mounted. I've searched my registry for those keywords, but haven't found anything. I also ran CCleaner on the registry just to make sure, but no loose ends detected there, either.

There are a number of Google results for the error, but no solutions.

One post pointed me to the Windows Installer Cleanup Utility, but this utility doesn't even run - it dies with the same error before even starting.

Any thoughts on where I could look to clean up this invalid character so I can get the HP installation wizard to successfully run? Many thanks in advance!

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