Web Client Service constantly in 'Stopping' state

Posted by Mark on Super User See other posts from Super User or by Mark
Published on 2010-04-07T12:45:40Z Indexed on 2010/04/07 12:53 UTC
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Filed under:

webdav

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webclient

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Services

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windows-xp-sp3

I have a user who's Web Client service constantly reports that it's in the 'Stopping' state and it's hindering her ability to save JMP files to a SharePoint site using the UNC path. She's running Windows XP Service Pack 3. I've tried modifying the Web Client parameters in the registry for UseBasicAuth and FileAttributesLimitInBytes with no luck. When I set the service to Manual and then try to start it after Windows boots up, it starts and then immediately goes into the Stopping state again.

Other things I've tried:

Removing/Reinstalling her network card
Removing/Reinstalling the Client for Microsoft Networks and File and Print Sharing
Checked that the BITS and RPC services are running fine (not sure if they're related)

Does anyone have any other ideas? Is there a way to repair/rebuild the Web Client service?

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