ESET Remote Administrator Console showing infected files on a client, but threat log is empty

Posted by Aron Rotteveel on Server Fault See other posts from Server Fault or by Aron Rotteveel
Published on 2010-03-03T09:17:39Z Indexed on 2010/04/09 5:03 UTC
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We recently deployed ESET NOD32 Antivirus on our small domain network and use the Remote Adminstrator to manage everything remotely.

On a recent full system scan, one of the clients shows 10 infected files of which 4 have been cleaned in the scan log. The strange thing, however, is that the threat log is empty.

  • Is there any reason why the threat log is empty?
  • What has happened to the 6 remaining uncleaned files?
  • Where can I view information on what files are infected and what they have been infected with? I know this can be done through the scan log properties screen, but with 958790 files scanned, I obviously do not want to browse through this list.

Any help is appreciated.

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