Installation Error on Windows Vista: "Side-by-Side configuration is incorrect"
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by Maxim Z.
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Published on 2010-04-10T23:34:44Z
Indexed on
2010/04/10
23:43 UTC
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NOTE: This is not a dupe of this other question. That question refers to a similar problem with 2 programs, while I'm only having it with 1, so the solution there doesn't apply to my situation.
My relative asked me to install H&R Block 2009 on his Windows Vista 32-bit computer. I ran the installation program, which succeeded, but when I try to open the application itself, it gives me the following error:
The application failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.
Here are the steps I've done so far to try and remedy this problem:
- In elevated command prompt, run the command:
sfc /scannow
- Uninstall H&R Block 2009
- Uninstall Microsoft Visual C++ 2005 Redistributable
- Reinstall Microsoft Visual C++ 2005 Redistributable by downloading from MSFT website
- Reinstall H&R Block 2009
This didn't fix it. I've searched for a long time and haven't found anything that works. The H&R Block site itself states that the way to fix this problem is to uninstall and reinstall H&R Block 2009.
Has anyone run into this issue before? If so, how can I fix it? Thanks in advance.
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