Microsoft Office 2003 applications crash on 'Save As' to a network mapped drive

Posted by Archit Baweja on Super User See other posts from Super User or by Archit Baweja
Published on 2010-01-19T16:23:23Z Indexed on 2010/04/11 22:43 UTC
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Hey guys, so I'm not sure if it belongs on ServerFault forums so figured I'd ask here first because its a workstation/client side issue.

I have a client where we have windows server 2003 setup, with windows xp professional setup on all the workstations. We've setup a 'domain' and all workstations logon to the domain (authenticated by the Windows Domain Controller), and in the logon script we map drives on to each workstation.

Everything is working peachy except for one workstation, where when I open a file in excel from a mapped drive, it opens fine, but when I go to hit Save As, the Save As dialog pops and hangs up. I cannot perform any other action in excel. When I try cancel the Save As dialog, excel crashes.

The mapped drive opens up fine in Windows Explorer.

To further investigate this issue, I created a new blank text document on the network drive in Windows Explorer. I then opened it. Then hit save as, and the Save As dialog opened up fine and it would let me save the document.

I repeated the above steps for a word document. However this time the Save As dialog hung/froze again. So I'd imagine its a Microsoft Office Issue.

Any ideas?

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