Removing a malware that sets up as a system driver

Posted by ereOn on Super User See other posts from Super User or by ereOn
Published on 2010-04-11T08:36:44Z Indexed on 2010/04/11 8:43 UTC
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Filed under:

windows-vista

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malware

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boot

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safe-mode

Hello,

I recently tried to fix up my mother's computer which has some serious malwares.

One of them apparently registered itself as system driver (tjbijkoq.sys if that can help) and after running a malware suppression tool, the computer won't boot anymore, complaining about a "critical driver that is missing".

I think deleting the matching entry in the registry would just solve the problem, but obviously I can't boot up the computer (even in safe mode) to fix it.

Do you guys have any experience with such an issue and how to solve this ?

Thank you very much.

The operating system is Windows Vista 32 bits Professional

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