Our DBA was very busy today, he helped out our developers to write efficient code,explained to the programmer how to launch the old DTS package on SQL Server 2005 and etc. You know how it is, someone comes in and asking the question and you answer the question at the same time you are busy to do something. So  today answering one of such questions he deleted by mistake very ctitical database. Fortunately, we had zero data loss,thanks to our backup/recovery strategy.

I think that is acceptable to say that you are busy right now ,please ask the question later on, what do you think? How do you respond if someone asks you a queston while you are doing something on the server/database and etc.?