Error: "The drive is not ready for use; its door may be open."

Posted by TimTim on Super User See other posts from Super User or by TimTim
Published on 2009-08-30T20:31:18Z Indexed on 2010/04/12 2:33 UTC
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On Windows Vista SP2 - I'm attempting to upgrade to Windows 7.

After I put in the Windows 7 DVD in the drive, I receive the Windows 7 upgrade splash screen (so the drive is working at this moment). But then when I click "Upgrade to Windows 7", I receive a error message stating:

Error:

The drive is not ready for use; its door may be open

Any ideas what's causing this error?

Since receiving the error, I have already replaced the DVD drive with a brand new one and still receive the same error.

I've also checked Device Manager and no hardware is reporting problems (no cautions or failures).

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