How important is ticket/bug format?

Posted by Fedyashev Nikita on Stack Overflow See other posts from Stack Overflow or by Fedyashev Nikita
Published on 2009-04-05T16:23:35Z Indexed on 2010/04/12 16:43 UTC
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Filed under:

issue-tracking

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bug-tracking

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guidelines

I've heard many Flame wars about ticket's format:

how important is it
how it has to be structured
what parts has it contain

Sometimes, that looks like people want to force other team members to adopt his format, even if it is very similar:

steps to reproduce
what I see
what I have to see
explanation Or something like this.

Usually they don't offer to change add/delete some section from the ticket, but more like change one's section name, or position.

What do you think about it?

How to find the best solution(if exists...) and common sense?

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