How to fix Quicktime video color problems on nVidia chipset and Windows XP?

Posted by Matthew Glidden on Super User See other posts from Super User or by Matthew Glidden
Published on 2010-02-18T21:25:05Z Indexed on 2010/04/14 4:03 UTC
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My laptop frequently plays video as if in very low-color mode. Though the sound remains clear, it looks terrible, showing only a few shades of red, blue, or yellow. (It's even worse than 8-bit color.) The problem doesn't happen consistently, so I'm looking for troubleshooting advice or known solutions.

I use a Dell Latitude D620 laptop with Windows XP, on-board nVidia video chipset, Quicktime, and multiple monitors (laptop screen + VGA-connected LCD). Color problems happen in each application I tried, iTunes, a browser, and the Quicktime standalone player. It doesn't happen right after reboot, so could be from a sleep-wake cycle, or at least being on for an extended period.

Google results suggest reinstalling nVidia drivers, which I've done several times with no change. I have found 2 workarounds.

  1. Reboot, sacrificing significant time and disrupting work
  2. In nVidia control panel, change color to 16-bit, and then back to 32-bit

This happens with all video playback, so it's definitely not one corrupt file. I use workaround #2 consistently, but would love a longer-term solution.

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