Long Running Service Request or COLD CASE?

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Posted by chris.warticki on Oracle Blogs See other posts from Oracle Blogs or by chris.warticki
Published on Wed, 14 Apr 2010 08:02:16 -0500 Indexed on 2010/04/14 13:23 UTC
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What's going on? Why is it taking so long? Is anyone out there? Resolving Service Requests can seem to take forever. If your Service Request is taking more than a few days, moving into weeks or months, here are few things to consider.  Details here.  Comments welcome.

-Chris Warticki

twittering @cwarticki
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