Rolling Back Microsoft CRM during testing

Posted by npeterson on Server Fault See other posts from Server Fault or by npeterson
Published on 2010-04-16T16:58:43Z Indexed on 2010/04/16 17:03 UTC
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Process related question: Currently we have a multi-tenant installation of MS CRM 4.0 on three servers, Dev, Test, and Live. We are actively working on customizing one of the tenants, but the others are static. During user testing, we often find it necessary to 'start fresh' in one of the tenants. Is it better to try and delete out the changes from the tenant (created accounts, leads, etc), or just revert the database to a backup from before the testing started? Is there compelling reasons why bulk delete is not advisable for MSCRM or that reverting the database frequently could cause issue?

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