Symantec Backup Exec 12 Tape Alert.

Posted by Adam on Server Fault See other posts from Server Fault or by Adam
Published on 2009-06-10T09:46:05Z Indexed on 2010/04/18 18:03 UTC
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Every day, I run 5 backups using 6 tapes. Each day, when I run the inventory, I get a tape alert Error. This occurs every day, on the same job.

The error is:

Job 'Inventory Daily ********' has reported Multiple Tape Alerts on server '******' Please refer to job log *****.xml for more information.

When i look at the Job log, the Utility Job Information says:

The device has reported the following TapeAlert diagnostic information

Information- The library has been manually turned offline and is unavailable for use. Robotic library for device: PV132T 500

Warning - Library security has been compromised. Robotic Library for device: PV132T 500.

Critical - The library has detected a inconsistency in its inventory. 1.Redo the library inventory to correct the inconsistency. 2. Restart the operation. Check the applications users manual or hardware users manual for specific instructions on redoing the library inventory. Roboric Library for Device PV132T 500.

When I run the same inventory for a second time, the job completes successfully.

I am using Symantec Backup Exec 12 running on Windows Server 2008. I am using a Dell Powervault 132T 500 tape drive.

If anyone can help me on how to resolve this problem, it would be very much appreciated.

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