The CRM On Demand Customer Care specialists have another live Web session coming up - this one is about performance - issues, tips, and considerations. This is a part of their Web series, where they pick topics that they hear a lot of questions or concerns about from customers and run live (and free) 1-hour Web sessions about them. Here are the details for this event:

Event Title: CRM On Demand Performance

Brandon (Hank) Henrie will present some of the top CRM On Demand performance questions and issues that customers raise and some tips and tricks that you can use to avoid them. He will point out good resources that can help and tips for logging performance-related service requests, when all else fails.

Date: April 20, 2010
Time: 10:00 am (UTC-07:00 Arizona)

How to join:

1. Dial 1-866-682-4770 to access the conference line.
2. Enter the conference code - 6241996 and press #
3. Follow the instructions to record your name and press #
4. Enter the meeting passcode - 1212 and press #
5. Follow the instructions below to join the web portion of the conference.

The Web Conference

Go to the Oracle Web Conference site: https://strtc.oracle.com

Prior to the event:

Click the New User button then run the New User Test. (If you have difficulties installing the web conference software try downloading the conference software from the test status window and installing manually.)

To join the event:

1. Enter the conference information In the Join Conference box:

Conference ID: 6566623

Your Name

2. Click the Join Conference button.

Watch for announcements of future sessions on different topics. And, let us know what you think!