How to document mail setup after hand-over.

Posted by BradyKelly on Server Fault See other posts from Server Fault or by BradyKelly
Published on 2010-01-04T08:19:44Z Indexed on 2010/04/19 2:03 UTC
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specifications

I've just moved a client's email services over from my host to Google Apps. I would like to hand over a document providing all they (or their agent) need should I not be available etc.

How are such documents normally structured, and what level of detail should they contain? I know user names and passwords are essential, and instructions on how to manage domains on Google Apps are over the top, but what is a commonly used middle ground?

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