How to handle knowledge handover effectively?
Posted
by Zizzencs
on Server Fault
See other posts from Server Fault
or by Zizzencs
Published on 2010-04-19T10:30:16Z
Indexed on
2010/04/19
10:33 UTC
Read the original article
Hit count: 237
training
Let's say a large enterprise opens a new office in (insert random location here) and want the new colleges up to speed as fast as possible. Let's also say this enterprise is a very typical one with a complex environment, lots of history and almost full lack of documentation.
What's already been decided is that the new colleges will receive howto-style documentation for the most typical tasks and will get seme architecture documentation for some of the more complicated systems.
Any ideas about improving this process? And more specifically, how should such a howto document look like to be helpful?
© Server Fault or respective owner