Why will multiple dvd/cd-rom drives stop reading?

Posted by ddc0660 on Super User See other posts from Super User or by ddc0660
Published on 2010-04-22T12:11:42Z Indexed on 2010/04/22 12:13 UTC
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I'm having difficulty with two dvd/cd drives. When I updated from XP to Vista, I noticed they wouldn't work. I could add cds or dvds to the drives and they would attempt to read the disk, but never "found" a disk in the drive. Vista showed the drives existed without problems. I updated their drivers and nothing changed. I thought perhaps, oddly, both drives were going bad.

Then I got Windows 7, and I figured I'd have to do some gymnastics in order to get it onto my system without a working disk drive. However, I can boot from the Windows 7 disk fine! I installed 7 hoping that it was a Vista problem and I'd reclaim my drives, but that is not the case. The same symptoms persist.

Thoughts?

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