iPhone backup & restore does not restore our app's data on rare occasions

Posted by Michael Waterfall on Stack Overflow See other posts from Stack Overflow or by Michael Waterfall
Published on 2010-04-24T14:44:15Z Indexed on 2010/04/24 19:03 UTC
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Filed under:

iphone

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iphone-app

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iphone-sdk

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itunes

We have an iPhone app with several thousand users, and we've had one or two users saying that after a full backup & restore procedure within iTunes, the data for our app was lost.

All the data (photos & SQLite DB) are stored in the documents area of the app. I've tested this thoroughly with our devices and it works absolutely fine.

Can anyone think of a reason for this, or has anyone experienced this before?

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