I've got a WinForms client-server app that displays various offers in a list. Every user (client) has a "rating". An offer consists of various data including a minimum and maximum rating. If a user's rating does not fall in that interval, he should not be able to take the offer.

Of course I could just perform some server filtering and send a list of offers prefiltered for each user to the client application. But that would surely, and rightfully, lead to confused requests "Why isn't this offer showing up? I know it exists, it shows up on [other user]'s screen."

How should I handle this? My favorite solution so far is to grey out the offer and add a tooltip "You can't take this offer because your rating is too high/low" while displaying greyed-out offers at the bottom of the list to leave the actually valid offers easily visible on top of the list.