Iomega eGo Encrypt Plus Encrypted Partition not mounting properly says "local disk"

Posted by mosiac on Super User See other posts from Super User or by mosiac
Published on 2010-04-29T13:37:51Z Indexed on 2010/04/29 13:47 UTC
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I'm working with an Iomega eGo 500gb Encrypt Plus portable drive. When I first set it up and installed the software and set a user password everything worked fine. The partition labeled "IomegaHDD" mounted properly and I could access the free space.

Then I changed the ADMIN password which required me to lockout the device, wait 60 seconds, and then login to the Admin section and change the password, lockout the device again, wait 60 seconds, and then log back in with my user password.

When I did that it of course unmounted the IomegaHDD partition to secure it, when it remounts it, it only shows up as "local disk" now and will not remount properly. I had not removed the cable while doing any of this. I have since tried unplugging and plugging back in to login to the drove but that has not worked.

I'm wondering if I should remove every instance of "generic usb hub" from device manager and wait for it to re-add itself, or move it to a new set of USB ports temporarily to seee if that helps.

Any ideas?

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