MS Access 2003: Can data disappear from records and how do I test for this and prevent it?

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Published on 2010-04-29T14:36:53Z Indexed on 2010/04/30 0:27 UTC
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Problem and about the database: Data from a record in Access 2003 database has disappeared. This database has 1 backend and 3 frontends, multiple users and is hosted on Citrix. Within this database, we have records of all clients served, ranging in the 1000s.

Background info: The form for client data entry is set up with various subforms, including both a "programs enrolled" subform and a "services" subform. A client can be enrolled in multiple programs. Once enrolled in a program, services can be entered for that program area using the services subform. There are multiple fields in the services subform, one of which is a drop-down field allowing you to choose from the programs a client has been enrolled in (the list is updated for that client whenever he is enrolled in a new program).

The problem details: For one specific record and one specific program area, the program has disappeared from the "programs enrolled" subform and all of the related services have disappeared from the "services" subform for a period of 3 months of data entry. However, other programs and services for this record did not disappear.

Questions: Is the disappearance of data a common Access 2003 problem? Are there tests in place that can be run to see if data is disappearing and catch that data? If so, what are they? If there is specific code involved, what is it? What can be done to prevent the disappearing of data (other than using a different database)?

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