VNC as a Support Tool Over the Internet
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by dosboy
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Published on 2010-05-02T09:06:29Z
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2010/05/02
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I'd like to set up an environment where I can use VNC to remotely support my clients over the internet. No VPNs involved. I've used the UltraVNC repeater in the past, but the problem is that it requires a dedicated Windows server. What I'd like to do is as follows:
VNC Client (me) -> NAT -> Internet -> NAT -> VNC Server (the person I'm offering support to)
I'd basically like the same functionality that the UltraVNC repeater offers, but the only internet environment I have to host something on is a Linux shared server (standard hosting - PHP, Apache, etc.).
Requirements:
- Multiple platform support for both Client and Server - specifically Mac and Windows
- Allows for connection with multiple NATs involved (Client and Server side)
- Will allow me to use my existing hosting environment for any repeater that might be involved
I believe the way this would work is that the Server (the person I'm offering support to) when online would connect to a listener on the internet. When they needed support I would connect my Client to the same listener, see them connected, and use the listener (man-in-the-middle) to piggyback my Client to connect to their Server.
I'm open to using any software (not limiting myself to VNC) but would prefer a FOSS solution (which is why I'm leaning towards VNC). Any advice would be greatly appreciated.
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