My iPhone is stuck at screen with USB cable and iTunes logo

Posted by alex on Super User See other posts from Super User or by alex
Published on 2009-10-14T04:04:21Z Indexed on 2010/05/04 16:38 UTC
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Filed under:

iphone

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itunes

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windows-xp

I just tried updating the iPhone's firmware, and things went haywire.

iTunes informed the update had failed and linked me to this page.

The iPhone is stuck on the image from the top of that page.

I held down the sleep and home buttons until it turned off and turned it back on, and then went through the iPhone's 'restore' mode.

It then error'd again and I'm stuck back with the logos on the iPhone.

Does anyone know how to fix this?

Thanks

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