how to trace an outlook mail not arriving to its destination when is sent to another domain?
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by Alex. S.
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Published on 2010-05-05T14:23:44Z
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2010/05/05
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Hi,
I have an domain account configured with Ipower.com. If I use an email client such as Evolution, the mails arrive as expected. However if I use Outlook 2007 (as everybody in this company) the mails only arrive if the destination belongs to the same domain. That means when the destination is a gmail address, for example, the test email falls into a sort of black hole...
This is just a simple ipower setup, nothing of Exchange or something like that.
What else can I do to isolate and fix this issue? This is driving me nuts because in other email client with the same exact configuration in the same machine, everything works well and I need to fix the thing in Outlook.
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