Windows 7 disc not recognized by DVD drive

Posted by Ed Manet on Super User See other posts from Super User or by Ed Manet
Published on 2010-05-06T00:54:51Z Indexed on 2010/05/06 0:58 UTC
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windows-7

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dvd

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disc

My machine is a recent model Systemax, less than 2 years old. It came with Vista 32bit and I bought Windows 7 Home Premium Upgrade for it. When I insert the Windows 7 DVD into the drive, it churns a little but does not recognize the disc. If I double click the DVD drive icon, it prompts me to insert a disc. I tried a different DVD (Office 2007) and the drive recognized the disc. I tried the Windows 7 disc in my Dell laptop and it recognized the disc.

So basically, the disc is good and the drive is good, but they don't like each other.

I tried to boot to the Windows 7 DVD and the system did not see it. I turned off the Lightscribe service and that didn't help.

Does anybody have an idea what's wrong here?

Thanks.

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