print job doesn't go to print queue

Posted by flatsguide on Super User See other posts from Super User or by flatsguide
Published on 2010-05-09T16:36:10Z Indexed on 2010/05/12 9:44 UTC
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Filed under:

printing

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mac

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hp

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printer

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Troubleshooting

I have two printers hooked up to my intel imac. I am having a printing error. It seems that whenever i try to print (a simple text doc) I am unable to get the print job to go to print queue with one of my printers. I have a HP c7280 and a HP c3100. I am able to get one working properly, but the other doesn't seem to allow it to go to the print queue. I have switched usb cables (with the printer that I know works) and both printers are recognized by the computer in the printer preferences pane. I've tried reseting the printer system in the printer setup utility.. reloaded the drivers from HP.. etc. If anyone has a suggestion or could point me to a little help i'd be VERY grateful Best Regards.. B

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