Can an arbitrary email adress be used in workflow send email activity

Posted by Greg McGuffey on Stack Overflow See other posts from Stack Overflow or by Greg McGuffey
Published on 2010-05-17T21:03:56Z Indexed on 2010/05/17 22:10 UTC
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dynamics-crm

I'm wondering if there is any way to be able to include an arbitrary email address as the To:, From:, CC: or BCC: fields of a send email activity? It appears that they must be contacts in the CRM.

I ask this because I have a requirement to cc a known group email (no actual user associated with the email...something like [email protected] it's not a queue at all). I'm concerned that if I create a CRM user for this email, that when I move to production, I'll have to change all the workflows using this email to point to the CRM entity on the production box (assuming GUID is saved with activity).

If an arbitrary email isn't possible, any other suggestions?

Thanks!

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