Complaint management system

Posted by Omar on Stack Overflow See other posts from Stack Overflow or by Omar
Published on 2010-05-18T05:25:40Z Indexed on 2010/05/18 5:30 UTC
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HI everyone,

I was asked to develop a complaint/suggestion management system, I was wondering if anybody has an idea about what features should be there, if there is an already made system that i can view its documentation to help that will be great

Thanks

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