What are potential reasons a user could be connected to a home network, but not to the internet?

Posted by Matthew on Super User See other posts from Super User or by Matthew
Published on 2009-09-24T00:53:30Z Indexed on 2010/05/18 12:01 UTC
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ubuntu

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linux

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wireless-networking

I have a friend that recently started using Ubuntu, and I've been answering his questions via the internet. However, I'm stuck on this one. He bought Linksys WPC11 wireless card, and says he was able to create a network connection, but was unable to ping or use a browser. I'm not quite sure where to start in figuring this out--what are some common causes of this sort of problem?

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